Prime
Elevate Your Customer Experience with PRIME!
Premium Outsourced Customer Service Solutions Tailored For Your Business.
Why outsource with PRIME by TR66?
Focused on delivering superior service to boost customer satisfaction and loyalty.
Expert Team
A team of well-trained, experienced customer service professionals dedicated to maintaining the highest standards of service.
Cost Effective
Providing affordable customer service options without compromising on quality, reducing overall operational costs.
Process Integration
Seamless integration with your existing systems such as CRM, Knowledge Bases, Call Systems, and more, ensuring a smooth operation.
Omni Channel
Seamless integration across all communication channels — phone, email, chat, and social media — for a unified customer experience.
Our Solutions
Solutions crafted to fit you
Extend your team seamlessly
Our dedicated teams are custom built to be an extension of your brand. We’ll be here to partner with you in developing a strategy for a stronger tomorrow.
Features
✔️ 24/7 support and multi language
✔️ Highly Trained Professional Teams
✔️ Dedicated Account Management
✔️ Regular CS KPI Reviews
✔️ Advanced Analytics for Continuous Improvement
✔️ Tailored Customer Service Strategies
Connect with one of our solutions designers to help you build a plan to elevate your CX strategy. No gimmicks. No strings. Just 30 minutes.
Pay As You Go / Dedicated Team
Fractional support for low volume. Or
Flex Support | Dedicated Teams | |
|---|---|---|
Fractional support for low volume. | A totally dedicated, custom hired team to support your business | |
Competitor Price | starts at | starts at |
Our Price | $5 / hr | $9 / hr |
Volume Capabilities | ||
Low Volume | ✅ | ✅ |
High Volume | ✅ | |
Channel Capability | ||
✅ | ✅ | |
Chat | ✅ | ✅ |
Phone | ✅ | |
Social Media / SMS | ✅ | |
Associate Level | ||
Level 1 (Tier 1, Moderation) | ✅ | ✅ |
Level 2 (Product Expert) | ✅ | |
|
| |
Professional Services | ||
Quality, WFM, and Training | ✅ | ✅ |
Talk to a solutions designer.
No strings attached.
If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
